Effective Date: April 18, 2026
Your privacy is important to us. This Privacy Policy explains how AENG SOLUTION LLC, doing business as TV Mount & Home Decor Services ("we," "us," or "our"), collects, uses, and protects your personal information when you visit our website, tvmounthomedecorservices.com.1. Information We Collect
We collect information to provide and improve our services to you.
- Information You Provide Directly: When you use our quote quiz, booking form, or contact us, you may provide personal information such as your name, phone number, email address, city, zip code, and details about the services you need.
- Information We Collect Automatically: When you visit our website, we may automatically collect non-personal information including your IP address, browser type, device type, pages visited, time and date of your visit, and referring website addresses.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To respond to your inquiries, provide you with a service quote, schedule appointments, and deliver TV mounting, sound system, mirror, and wall décor installation services.
- To Improve Our Website: To analyze website traffic and user behavior so we can enhance the user experience and our service offerings.
- For Communication: To send you appointment confirmations, service updates, and follow-up communications. We will only send promotional messages with your consent.
- For Advertising Measurement: To measure the effectiveness of our advertising and improve the relevance of ads shown to people interested in our services. This may include sharing hashed (cryptographically transformed) versions of your contact information with advertising platforms such as Google so they can confirm whether an ad led to a service booking. We do not share your contact information in its original readable form for advertising purposes. This use does not involve sharing your mobile number with third parties for SMS marketing — see Section 3 for our SMS-specific protections.
3. SMS/Text Message Communications
By providing your phone number through our website forms (including the quote quiz and booking form), you may opt in to receive SMS/text messages from AENG SOLUTION LLC. The following terms apply:
- Types of Messages: You may receive messages related to appointment confirmations, scheduling updates, service reminders, follow-up communications, and promotional offers.
- Message Frequency: Message frequency varies based on the nature of your service request and interactions with us.
- Message & Data Rates: Standard message and data rates may apply depending on your wireless carrier and plan. Please contact your carrier for details.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation and no further messages will be sent.
- Help: For assistance, reply HELP to any message or email us at [email protected].
- Consent Not Required for Purchase: Consent to receive text messages is not a condition of purchasing any services from us.
- No Third-Party Sharing: Your mobile phone number and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes. Third parties including advertising partners will not receive your phone number for their own marketing, promotional outreach, or resale. The only exception is the limited use described in Section 5 ("Advertising Partners") where we share a one-way cryptographic hash of your phone number with Google solely to measure whether one of our ads led to a booking — the hash cannot be reversed to obtain your actual phone number, and Google is contractually prohibited from using it for any purpose other than measurement on our behalf.
4. Cookie Policy
A cookie is a small text file placed on your device by a website. We use cookies and similar tracking technologies to help our website function and to understand how you interact with it.
- Essential Cookies: Necessary for the website to operate correctly. For example, they remember your selections in the quote quiz as you move through the steps and store your cookie consent preference.
- Analytics Cookies: We use services such as Google Analytics and Google Tag Manager to understand how users engage with our site. These cookies collect information anonymously about your visit.
- Advertising Cookies: We use Google Ads conversion tracking and remarketing cookies to measure the effectiveness of our advertising campaigns and show relevant ads to previous visitors. When you click on one of our ads, Google assigns a unique click identifier (GCLID) that we store temporarily and associate with any booking you complete. This helps us understand which ads are working and improve our advertising spend. No personal identifiers are stored in these cookies directly — only the anonymous click identifier.
You can modify your browser settings to decline cookies. Please note that disabling cookies may affect some website functionality.
5. How We Share Your Information
We do not sell or rent your personal information to third parties. We share your information only in the limited circumstances described below:
- Service Providers: We share information with trusted third-party service providers who help us operate our website and business — including hosting, analytics, email delivery, and customer communication tools. These providers are permitted to use your information only to provide services to us and are bound by confidentiality obligations.
- Advertising Partners: We share hashed (cryptographically transformed) versions of your contact information — such as your email address and phone number — with advertising partners, including Google, solely for the purpose of measuring the effectiveness of our advertising campaigns. The hashing process converts your information into a one-way code that cannot be reversed back into readable form. Advertising partners are contractually prohibited from using this data for any purpose other than measurement on our behalf, and specifically may not use it for their own marketing, promotional outreach, resale, or any form of direct contact with you. We do not share your contact information in its original readable form for advertising purposes.
- Legal Requirements: We may disclose information when required by law, such as in response to a subpoena, court order, or other lawful request from government authorities.
- Business Transfers: If AENG SOLUTION LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our website.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share your phone number, SMS consent, or any opt-in data with any third parties or affiliates for their own marketing use. The advertising measurement described above uses only a one-way cryptographic hash of the phone number for match confirmation; the actual phone number is never disclosed for marketing purposes.
You have the right to opt out of the sharing of your information with advertising partners at any time. See Section 7 ("Your Rights") for details.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration, including SSL encryption on all pages and secure database storage. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights
Depending on your location, you have certain rights regarding your personal information:
- Access, Correction, and Deletion: You may request a copy of the personal information we hold about you, request that we correct inaccurate information, or request that we delete your information. To exercise any of these rights, email us at [email protected] with your request and a way to verify your identity.
- Opt-Out of Advertising Data Sharing: You may opt out of the sharing of your hashed contact information with advertising partners (described in Section 5) at any time. To opt out, email [email protected] with the subject "Opt Out of Ad Sharing" and include the email address and phone number you want excluded. We will process opt-out requests within 30 days.
- SMS Opt-Out: To stop receiving SMS messages, reply STOP to any text message we send you, as described in Section 3.
- Washington Residents: If you are a Washington State resident, you may have additional rights under the Washington My Health My Data Act and other applicable state privacy laws. These may include the right to confirm whether we are processing your consumer health data, the right to access such data, the right to request deletion, and the right to withdraw consent. While we do not intentionally collect consumer health data through our website, you may contact us at [email protected] to exercise any of these rights.
- California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, the right to opt out of the "sale" or "sharing" of personal information (including the advertising data sharing described in Section 5), and the right to non-discrimination for exercising these rights. To exercise any CCPA/CPRA right, email [email protected].
- Response Time: We will respond to verified requests within 30 days (or 45 days for CCPA requests, as permitted by law).
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these other sites and encourage you to review their privacy policies.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.
